Topic 1 of 5

#Use your own account

  • Use the username assigned to you.
  • Do not share a session with another operator.
  • Choose a unique password that is not reused elsewhere.
  • Sign out on shared or temporary devices.
Topic 2 of 5

#Verification codes

If your account uses two-step verification, enter the current code from your approved authenticator. Recovery codes are single-use emergency access and should be stored privately.

Topic 3 of 5

#If an action is unavailable

A hidden or disabled action may reflect your assigned role, the selected item's state or work already in progress. Do not try to bypass it. Capture the action name and ask an authorised platform owner.

Topic 4 of 5

#Session safety

Topic 5 of 5

#If sign-in fails

  1. 1
    Confirm the address is the approved BrightBridge site.
  2. 2
    Re-enter your username carefully and check keyboard state.
  3. 3
    Use the current verification code if prompted.
  4. 4
    Avoid repeated guesses that could delay access.
  5. 5
    Ask the account owner to verify your access state.